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Am a contradiction of sorts. i love going out and having a good time with friends, and i can also stay home chill out over a book or a movie.. Am very passionate about writing, so give me a topic and watch me float away into wonderland... I Am crazy about music,books,friends and my doggie... :)

Tuesday, June 10, 2008

Banes of the net world..

Its a case of either or... and i wonder if ever i will have Both.. am i being greedy? i sure hope not... Am talking about the BSNL broadband and the phone line working... sigh..madmad

Past couple of months the phone line has been dead, but the net worked, so we left it at it.. last week, when i went to pay the bill, the loose tongue of mine rattled away, and i slipped up on the phone line not working.. shucks... silly me..

anyways, 3days later, on thursday, around 10am, i turned on my laptop and was trying to check mails, when i saw the modem was acting up.. only Lan and Power lights were on
question[u know, there are 4 blinkers in all, and 2 were dead... ] .. couple of mins later, a man comes home and says "ma'am, phone line velai seiyutha parunga? [ma'am, see if the phone line is working?].. i did.. and it was working.. Yipee~~~ but what about the net i asked him? He came in, checked the phone, and went away saying he was asked to fix the line and had done it.. mad

ummm, hellow,its your job to fix the broadband as well....oh, blimey.... rolleyes

I then took out my Reliance data card with a lot of grudge and plugged it in... it works, but is very slow.. signal at home, in my room is sad... works super awesome in blore in my aunt's house..hehehe... its now been 5days, and bsnl is as dead as can be..

Yesterday, i kinda got vexed.. got into one of those moods 'i am gonna get somethin done about this" and went to Bsnl office.. met a gentleman, who gave me a chit that looked like a leave
appl, and asked me to go meet a Mrs V in the other building... walked in.. lost.. the freaking building had a zillion rooms.. luckily the rooms had names.. phew.. found her.. poured out my woes all over again.. she checked her system and asked me some baffling que's -

-have you been using this number past 2mths? twistedsmile Duh,2mths and about 8yrs woman...

- it says you have ISD facility? do you? -
twistedduh, how do i know.. the line's been dead for a while now.. anyways, its the net that is the problem, can we get back to that now pls...[getting frustrated]twisted

-says new connection.. no broadband on this number- what the Heck... are u sure woman, chk again plsss.. ufff.. how tough can it be...

this is when another lady sitting beside me took over and the sweet thing called some numbers, and got me some answers..and gave me her number, and said "give me a call around 3"... V then said "go meet P, who's in the room on the right side, he is in charge of your area"... i then walk around, find the room, but no P... an old lady said he has gone upstairs, will come... so stood outside the room..[felt like i was calvin standing outside the principal's office..lolz]..

Another man from the neiboring room walked by, and asked me"who are u waiting for ma?"... i said "Mr P".. he then looked at that old lady and gave her some orders [get the girl to wait, tell P he has someone waiting for him...] and he called P who came down in a flash of a sec... sweet guy... ;)
met him... told me he will get it sorted out in a day... again made a call, instructig some guy to chk our modem and update him...

well, i waited at home all day, no one turned up... today morn, a guy came, chked the line, modem and said he will complain to AE and went away...
confusedconfusedwahhh.. i wanna scream.... confused

so, me still stuck with the silly Reliance.. sigh...
net works like a snail

pages open when they wish to

and i sit praying net is fast enuf for me to do some work... and ofcourse post this entry...

ok.. this is out.. am outta here.. enuf ranting for one evening...

What do you think i shd do to get my Bsnl fixed???? plsss helppppppppppppppppppp...


CM-Chap said...

Ha Ha...

Sorry I hv no solutions to offer. My past expernce with the private players r equally bad as well. Read as Hutch/Vodafone

prad said...
This comment has been removed by the author.
Praddy said...

hey came from my blog, saw your comment there :)

on your post, will reply soon with a solution, but if possible go for Airtel, i have been using for more than a year with no issues and their service is too good. I have even connected a wireless router to the airtel modem and now my house has a wifi :)

backpakker said...

same problem at to my mom she will tell you..but there the tel lines and the broadband is the same and its always off ..once it went off for more than 15 days ..and laks complained from the US, me from use


Chakoli said...

same problem dear...
no soln fr u:-((

if u find give us soemupdates:_))

btw..u ahve been tageed..
chk out my think songs post:-))

vishesh said... me airtel is worse :)

Aaarti said...

yikes... atleast some consolation knowing there are more facing this trouble.. sigh...

hey laksh- mom said they met ur mom today at grand sweets i think...:)

@Chakoli- Yayyy.. shall sure do :D

Indian Home Maker said...

This can be maddening!!!!!! I have a BSNL broadband connection too, and I have connected a wi fi router(like Praddy above) problem at the moment, but this Jan, I signed a cheque as Jan 2007, instead of 2008, so without informing me they cut the connection, it took me days to find out what went wrong, and another day to get it reconnected. They are not supposed to cut a connection without informing, but who cares...

Maybe if you complain IN WRITTEN and get a receipt.
Once you have the recipt in hand, tell them you might resort to using RTI (Right to Information) if this is not fixed within a day.

You could also try name dropping. Sarkari people are the lazy lords in this country, but they too must fear their bosses?!
But do call them several times a day.
What about others in your area, is nobody else facing the same problem? You could all take turns in calling and complaining. Somebody might have better ideas too.

Indian Home Maker said...

Tata Indicom has plans similar to BSNL...similar prices and speeds and plans.

Aaarti said...

@Cm-chap.. back in chn are we???:P

@Indian home maker-
Thanks for that.. btw, i've also been wanting to get a router, since we have a desktop and my laptop.. how do go about it? bsnl provides the router or do we buy it elsewhere??? plsss to let me know on this...
Thanks a ton...:)

CM-Chap said...

Na.. :-(. Not gonna be back in Chennai for a while. Atleast not for next 1 month.

Indian Home Maker said...

Mine is a Netgear wireless Router
I bought it from the dealer, then registered it with the Netgear call centre/helpline. The help line will guide you step by step, very nicely, just follow their instructions and you will have a Wifi home:)
But do REGISTER with them, give them your serial number (written on the router), in order to avail their two year replacement guarantee. Mine was replaced, absolutely free of cost after one year, and I was given a newer, better model with two years guarantee on it (so effectively I enjoy three years guarantee).
BSNL guys might come, after taking days to come, they try 'trial and error' approach to install it, finally they said they would come next day, so I called the helpline and (thank god) found out how easy was to do the installation on your own:)
All the best, let me know if there's something you wish to know.

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